Please make sure you double check your shipping information for any errors before placing an order. It is your responsibility to ensure the information you provide me with is correct. It is very difficult to make changes once an order is placed.
The customer is responsible for additional shipping and handling charge if I have to resend an order due to an incorrect address. Sorry! Please make sure you review your info before you press “Submit Order”!
My works are all different shapes and sizes, so the packaging needs of each will vary. In general, small prints and drawings with be shipped flat, larger two dimensional pieces will be rolled and shipped in a cardboard tube, and sculpture will be packaged as safely as possible on an individual basis.
Everything is created and packed by your pal Ruby and USPS is experiencing plenty of slowdowns due to Covid-19, so please allow up to four weeks delivery time on purchases.
Refunds or Exchanges
In the unfortunate event an item is damaged during shipping, the purchase cost will be refunded. Other than in the case of damaged items, all sales are final.
CARING FOR YOUR ART
If you have any questions about the care and feeding of your art, please feel free to contact me, but here are a few handy general art-handling tips that will get you started.
Sunlight, damp environments, too much dust/dirt and fingerprints are common threats to the longevity of most artwork. The general rule for art that uses inks, plastics, fabric or paints is to display them away from direct sunlight. When framing a two-dimensional piece, it's best to handle it as little as possible and mostly around the edges of the work to keep the oils from your skin away from the image. There is, of course, always the option to have a piece professionally framed.
Sculptural works can be gently dusted with a soft cloth or feather duster, but be careful with delicate details and be extra careful if using compressed air.
Editions, et cetera:
To honor the nature of limited edition prints, once they sell out, they are gone! Sculptural works are generally one of a kind unless otherwise indicated.
How does a 'Print Drop' work?:
If a print has a "print drop" date on it, that means I have not run the edition yet. Orders are placed, and on the date of the print drop I pull the trigger on the actual, physical printing. Pre-ordering puts you first in line for a limited edition print and it arrives as early as it possibly can. After the print drop, if there is room left in the edition, future orders can be placed until the edition runs out.
Copyright © Ruby Andromeda Miller
All Rights Reserved.
Permission must be granted to copy all or part of the artwork. This art work may not be sold, duplicated on other websites, incorporated in commercial products, or used for promotional purposes in any manner without my express written permission. Legal action may be taken if these terms are not followed.